Frequently Asked Questions

AnsMed is committed to providing quality care services at an affordable price. No matter what your needs may be, we have a package that will suit your budget. Kindly download the service brochure or call +233505167698 for price.
There are various means for you to make payments. We accept insurance, cash, cheque payments, foreign remittances, mobile money and direct bank transfer or deposit. Kindly contact us for us to arrange a payment plan that is suitable for you.
Our services are tailor-made to meet your unique needs. We provide both live-out (which is 10 hourly per day) and live-in (which is 24 hourly daily). However, in cases these hours do not meet your unique needs, the number of hours could be adjusted. For the time caregiver is to report daily, we will have to discuss with you first.
No, home care services does not cover medical cost, neither does it cover cost of medications.
You can get a caregiver within 12 hours of placing your request. However, to get started, a care coordinator would have to visit you and the patient. This is to assess the patient and the home environment. A caregiver will then be assigned to you based on his/her recommendations and your preference. All these can be done within 12 hours.
At AnsMed, you get to choose the type of caregiver / nurse you want. We use both licensed and trained but not licensed nurses / caregivers to provide home care services. All these caregivers have their specific duties they could perform. Your Care Coordinator will assist you to choose the right caregiver / nurse.
All categories of have their specific duties they could perform. Your Care Coordinator will help you to choose a caregiver that have the requisite skills to meet the needs of your loved ones.
You have 24/7 access to your loved one no matter how distant you are from him/her. You can always have a phone conversation with him/her, the caregiver or your care coordinator.

Again, you have 24/7 access to his/her care notes. Our electronic folder affords you the convenience to access his/her care notes anytime and anywhere.

FRIENDLY SUPPORT & CARE IS ALWAYS AVAILABLE !

Please contact us to discuss your individual care needs on a no-obligation basis.

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Hello
My name is Yaa
I am a Care Coordinator at AnsMed Home Care and I am here to answer your questions.

Click on Open Chat to chat with me on WhatsApp or send me a mail on customerservice@myansmed.com. You can also call +233505167698 to reach me.

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